K14movies.com Common Questions
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K14movies.com Common Questions
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How long will it take you to process my Super 8 Kodachrome or Ektachrome 64T once you receive it? One business day. We process Super 8 Kodachrome and Ektachrome 64T Monday through Friday. If we receive your roll on Monday, it will be shipped back to you on Tuesday. If we receive your roll on Friday, it will ship back the following Monday. How long will it take you to process my 16mm Kodachrome or Ektachrome 100D once you receive it? Normally we process 16mm Kodachrome and Ektachrome 100D once a week. If same day service is required a $20 rush fee must be paid for each roll to a maximum of $100 per order. Where can I get my outdated Kodachrome II, K12, or K11 film processed? We do not process these film types, contact the following lab for specific information about their services: (Note we do process expired/outdated Super 8 and 16mm Kodachrome film requiring k14 processing only)
Film Rescue
Box 44
Fortuna, North Dakota, 58844
phone: 800-329-8988How will you ship my processed film back to me and how much will shipping cost? We charge a standard shipping fee of $5.00 for the first roll plus $ .25 for each additional roll, which includes return shipping via US Mail or UPS Ground (allow 1 to 2 weeks). To receive your processed film faster we can ship via FedEx Air. FedEx Priority Overnight shipping cost $15.00 for the first roll and $1.00 for each additional roll. (FedEx provides next day delivery service within the continental United States.)
What do I need to send with my order? We require the following 3 things in order to process your order:
- Film (Kodachrome, Ektachrome 64T, or Ektachrome 100D)
- Payment; we accept personal or business checks, money order, MasterCard, VISA and Discover. (Customers outside the United States may pay only by Credit Card)
- An address to ship the film to after processing.
How can I pay for my order? We accept personal or business checks, money order, MasterCard, VISA and Discover. (Customers outside the United States may pay only by Credit Card) How do I pay with credit card? Simply write your card number, the expiration date, and 3-digit verification number (from back of card) on a piece of paper and enclose it with your order. (VISA, MasterCard and Discover accepted) Do you process pre 2005 Etkachrome or Tri-X super 8 film? No, we only process Kodachrome motion picture film, Etkachrome 64T, and Etkachrome 100D, DO NOT send us pre 2005 Etkachrome or Tri-X super 8 film we CANNOT process it. Do you push or pull process and how much does it cost? Yes, please allow one-week lead-time for this service. The push or pull process charge is $20.00 per roll to a maximum of $100 per order. What is push or pull process and why would I want that? Push processing is when we extend the first developer time to compensate for film that has been under exposed. Conversely, pull processing is used to compensate for film that has been over exposed. Do you prep for telecine and how much does it cost? Yes, we prep for telecine at no additional charge. To have your film prepped for telecine just write on your order that you “want it prepped”. What is prepping for telecine and why would I want that? Prepping for telecine is simply putting all of your super 8 reels onto a large reel and adding 9 feet of leader to the head and tail of the roll. This can be done in random order or in a numerical order you have marked on the film container before shipping the order to us. Prepping for telecine makes transferring to another medium less timely. What’s so great about Kodachrome? Kodachrome motion picture films, when properly processed, are known for their extremely fine grain structure and exceptional sharpness. Kodachrome has the best resolving power of any type of color film. It also exhibits very saturated colors, especially in reds. Additionally, Kodachrome also has outstanding dark storage properties, and is often the choice for archival storage. How long have you been processing Kodachrome film? Since 1994 we have offered processing for 35mm film, in 1997 we expanded service to include motion picture film processing for Super 8, Regular 8, and 16mm films. Today, we are the ONLY processor of Kodachrome motion picture film in the Western Hemisphere. How do you maintain the highest quality processing standards? To maintain the highest possible quality standards we operate an on-site analytical laboratory and employ a professional chemist. These measures ensure the benefits of Kodachrome film are delivered to our customers consistently everyday. Analyses of the processing solutions are conducted daily to maintain the tightest possible control. We also participate in Kodak's worldwide Kodachrome monitoring program where monthly, process control and chemical data are submitted to Kodak for review. Where can I buy Etkachrome film? We sell Etkachrome 64T (Super 8), and Etkachrome 100D (16mm film). For delivery anywhere in the world simply order it using our order form, located here. Where can I buy Kodachrome film? We sell Kodachrome, Regular (Double 8) & 16mm film. For delivery anywhere in the world simply order it using our order form, located here. Why do I have a line of blue streaks down one side of my film? The blue streak is a result of static fog. This film must be fogged before it enters the developer in the Kodachrome process to show this characteristic blue color. In the past the cause of this fog has been the super 8 cartridge. The cartridge does not allow the film to run smoothly through the camera and static is processed. The static produced a spark of light that fogs the film with blue light. When the film is developed the fogs is revealed as a blue line down one side of the film. I suggest using film with a different expiration date to avoid getting a bad cartridge. My question is not listed above, how can I contact you? Fill out the form below and click SEND. We will respond to the email address you provide.